Common Questions (FAQ)
To all businesses and graphic designers who demand perfection, Positicard is the preferred online printer of postcards. Founded by Fatemeh Emami in 2016, Positicard is now the main postcard producer in Iran (check out our domestic website: https://kartepostal.ir/ ). The secret to our success is too simple: high quality products and conscientious and professional staff and responsible management.
Our commitment is reflected in the quality and beauty of our printed works.
Below we have answered some of your most frequently asked questions.
Is Positicard operating during regular business hours?
We wants to assure all customers that our offices and printing facilities are still in full operation. We are currently following regularly scheduled business hours (5 AM – 2 PM UTC). use this converter in the link below to find UTC Time Zone: https://dateful.com/convert/utc
Do your products come in different sizes?
Yes. We have 5 different sizes and formats of postcards that you can choose one of them:
1. Flat postcard, in 2 different sizes: 13×18 cm (5.11″×7.08″) and 15×21 cm (5.9″×8.26″)
2. Classic Folded in 2 different sizes: 13×18 cm (5.11″×7.08″) and 15×21 cm (5.9″×8.26″)
3. Lux Folded in 1 size: 15×21 cm (5.9″×8.26″)
Select the Size and Format in the Product page. This will display the available options for each postcard.
What is on the inside or back of your postcards?
Our postcards do not include default or pre-printed messages and all of them are blank. You can choose to add your desired text or message on the inside or back of postcards. in addition, you can choose to add any other elements such as your signature or company logo on the inside or back of postcards. After ordering postcards in website, it is possible for you to personalize your postcards in this page: https://positicard.com/personalize-your-postcards/
What is the difference between Classic Folded and Lux Folded postcards?
Classic Folded postcards have 2 sides, are printed on 300gsm white glossy cardboard and glossy cellophane coating, and are available in 2 different sizes: 13×18 cm (5.11″×7.08″) and 15×21 cm (5.9″×8.26″)
Lux Folded postcards have 2 parts, first part is a 2-sided card made of white metalized cardboard and the border of which has golden printed frame. the second part is the printed card that is placed inside this golden frame after printing on 300gsm glossy cardboard and glossy cellophane coating. Due to the very high quality of the Lux Folded postcards produced by Positicard, our recommendation is that if you do not have a budget limit, choose the Lux Folded postcards. Lux Folded postcards are available in size of 15×21 cm (5.9″×8.26″).
What is the size of different type of postcards and their envelope?
The size of postcards recognizes by the size of envelopes, so in:
1. Flat postcard – 13×18 cm (5.11″×7.08″): size of the envelope is 13×18 cm (5.11″×7.08″) and the size of the postcard is a bit smaller, approximately 12×17 cm (4.72″×6.69″) so that the postcard fits easily inside the envelope.
2. Flat postcard – 15×21 cm (5.9″×8.26″): size of the envelope is 15×21 cm (5.9″×8.26″) and the size of the postcard is a bit smaller, approximately 14×20 cm (5.51″×7.87″) so that the postcard fits easily inside the envelope.
3. Classic Folded postcard – 13×18 cm (5.11″×7.08″): size of the envelope is 13×18 cm (5.11″×7.08″) and the size of the folded postcard is a bit smaller, approximately 12×17 cm (4.72″×6.69″) so that the postcard fits easily inside the envelope.
4. Classic Folded postcard – 15×21 cm (5.9″×8.26″): size of the envelope is 15×21 cm (5.9″×8.26″) and the size of the folded postcard is a bit smaller, approximately 14×20 cm (5.51″×7.87″) so that the postcard fits easily inside the envelope.
5. Lux Folded postcard – 15×21 cm (5.9″×8.26″): size of the envelope is 15×21 cm (5.9″×8.26″) and the size of the folded postcard is a bit smaller, approximately 14×20 cm (5.51″×7.87″) so that the postcard fits easily inside the envelope.
Do you sell eCards?
We do not have eCards available at this time.
How much does postcards cost?
Your postcard includes printing, processing, taxes, and postage to an address anywhere in the world, you will see the total cost in your cart in the checkout process.
Which payment methods are accepted in the Online Shop?
We accept PayPal, credit card (including Visa, Mastercard, and American Express).
How long will it take to get my order?
We print and ship your photo prints from Iran (Tehran) within 24 hours. your order should roughly take 2 up to 14 business days.
Do I receive an invoice for my order?
Sure! you can download your invoice from your account. (please visit this link: https://positicard.com/my-account/orders/)
Is it possible to print the text and logo inside the postcard as well as on the envelope?
Yes. Our main service to companies and businesses is that we print completely customized postcards with exclusive text and logo for them and usually send them in one working day.
If you are interested to use this service, you can send the desired text to us so that we can print it inside your postcards. the text you send for us must be edited and without spelling mistakes so that your order can be done correctly and quickly. After ordering postcards in website, it is possible for you to send your desire text and logo through this page: https://positicard.com/personalize-your-postcards/
before printing the text, we will send you the design for you to check and if there is any writing or spelling error, we will correct it.
Note that if you don’t want your personal business logo to be printed on the back of the postcard, the Positicard logo will be placed on the back of the card by default.
I like one of the designs in the store, but I don't like the text on it, is it possible to change the text on the photo?
Yes. It is possible that the text on the postcard will change and the design will have minor changes. However, in order to be able to give a definitive answer, please send the postcard code and desired changes on WhatsApp to +989305982118 or by email to: email@example.com so that we can check and give a definitive answer.
How much does it cost to print text and logo on postcards and envelopes?
This service is currently free for all customers worldwide.
What is the minimum and maximum order quantity?
There is no limit and you can order as many postcards as you want.
Is it possible for me to send you my custom design to print for me like a postcard?
Yes. You can send us your favorite design via WhatsApp at +989305982118 or Email to firstname.lastname@example.org . Just note that the file you send must be of good quality so that the quality of its printing is good. In addition, we do not make any changes in the color and details of the images you send. We just print and prepare them as postcards. The print quality is completely dependent on the quality of the file you send.
Is it possible that there will be a problem or error in printing the postcards or the text inside them?
No, We design and print the text inside the postcard exactly according to your order. Also, we give you approval before we print all the printed items. In fact, we send you the design on the front, back, and inside of the postcard, as well as the design on the envelope before printing, so that you can check and confirm that the designs sent are approved by you.
After you confirm the printing, your order will be sent to the printing unit. Therefore, there is no possibility of any problem in the design and printing of the cards, and we guarantee that we will prepare and send your order with appropriate and excellent quality.